Shipping policy
Where we ship
Yofi currently ships to addresses in the United States and Canada. Available shipping options are shown at checkout. For other destinations, email yofifitapparel@gmail.com to ask about availability and a shipping quote before ordering.
Order processing
Orders normally ship within 1–3 business days after payment is received. Business days are Monday through Friday, excluding holidays. Processing time is separate from shipping transit time. If a significant processing delay affects your order, we will contact you with an update and available options.
United States shipping options and rates
- Standard shipping: $8, with estimated transit of 3–5 business days after shipment.
- Free standard shipping on eligible orders of $70 or more, as shown at checkout.
- Express shipping: $15, with estimated transit of 1–2 business days after shipment.
Express shipping speeds up carrier transit; it does not shorten our 1–3 business day processing time. The shipping charge and available options displayed at checkout apply to your order.
Canada shipping
Canadian orders ship via USPS Priority Mail International where available. Shipping prices and estimated transit times are calculated at checkout using the destination and package details. Our US free-shipping offer does not apply to Canada. Processing time is separate from transit time, and customs clearance may cause additional delays.
Canadian customers are responsible for applicable import duties, taxes and carrier or postal handling fees unless checkout explicitly states that these charges are included. Shipping charges alone do not include these import charges.
Tracking and delivery
We will email tracking information when your order ships. Carrier delivery estimates are not guaranteed and may be affected by weather, holidays, or other delays.
Address changes
Please check your shipping address before placing your order. Email yofifitapparel@gmail.com as soon as possible to request a correction. We cannot guarantee changes after processing begins. If a package is returned because of an incorrect or incomplete address, contact us to arrange the next steps and confirm any additional shipping cost before reshipment.
Missing or damaged packages
If tracking shows an unexpected delay, your package is missing, or it arrives damaged, email yofifitapparel@gmail.com with your order number. We will help investigate with the carrier and work with you on an appropriate resolution. For damaged items, please keep the packaging and include photos when available.
Questions
Contact yofifitapparel@gmail.com for shipping help. For returns, please review our Return and refund policy and obtain approval before mailing items back.
This policy does not limit your rights under applicable law.