Refund policy
Returns and refunds
We accept return requests within 30 days after delivery. Items must be unworn, unwashed, unused, and in their original condition, with original tags attached. Please include your order number or proof of purchase.
Start a return
Email yofifitapparel@gmail.com with your order number and the items you wish to return. Please wait for approval and return instructions before sending anything back. We will provide the return address when your request is approved.
Return shipping and fees
You are responsible for return shipping for change-of-mind or fit-related returns. We do not charge a restocking fee. Original shipping charges are not refundable for these returns. We recommend using a tracked shipping service and keeping your receipt.
Damaged, defective, or incorrect items
Please contact yofifitapparel@gmail.com promptly if your order arrives damaged, defective, or incorrect. Include your order number and photos when available so we can help. We cover necessary return shipping for confirmed defects or our errors and arrange an appropriate replacement or refund, including applicable original shipping charges.
Refunds
We will notify you after receiving and inspecting your return. Approved refunds are issued to the original payment method within 10 business days after inspection. Your bank or payment provider may need additional time to post the credit. Contact us if you have not received your refund after that time.
Exchanges
To request a different item, email us first. We will help arrange a return and a separate purchase, subject to availability.
Cancellations
Contact us as soon as possible to request a cancellation or order change. We cannot guarantee changes once processing or shipment has begun. Shipped orders can be returned under this policy.
This policy does not limit any rights or remedies you have under applicable consumer protection law.